Web design and development questions answered

What are you looking for

I need a WordPress Designer / Developer

I am a freelance WordPress designer and front-end developer.
I provide custom WordPress website design services. From custom website designs with custom development to WordPress updates and WordPress migration services.

I need a Woocommerce Website to sell online

I build Woocommerce websites for businesses wanting to sell online.

WooCommerce is the most popular eCommerce framework in use on the web today. And it’s affordable with no additional monthly fee.

Can you fix my WordPress site

I can fix most problems with WordPress sites.

Contact me about your WordPress website issue to get it fixes and working correctly.

My website got hacked, can you help me?

Yes, if your site is WordPress.

I have recovered numerous sites in the past for clients. WordPress is known for being hijacked but can be easily resolved. 

The process would normally involve going through your code and database plus running security tools etc.. to find and correct the issues.

It’ll usually take between 1 to 5 working days and cost from £800 to £2,000 depending on the size of your site and the work necessary.

I want to convert my website to WordPress

If you want to convert your website to WordPress. I can convert your Wix, Squarespace or most other websites to WordPress.

If you want your WordPress website moved onto a new theme and optimised, I can help.

Get in touch to tell me what you want done to your website.

Can you maintain my website

Yes I provide affordable monthly website maintainance services to manage your website and keep everything up-to-date and working right. Such as essential maintenance to regularly updating WordPress software, theme versions and the plugins installed on your website, plus content management if you want any updates added.

Contact me about your site.

I need a new Mobile Friendly Website

I design website that are mobile friendly and respond to most screen sizes.

I can make your existing website mobile friendly or build a new custom website that works on all screens.

Contact me about your site.

Website design questions

How much does a website design cost?

I can’t say how much a website will cost until I know abit more about the work needed. Every business and every requirement can be completely different, with different goals and requirements.

I price each web design project based on the time it will take to complete, the complexity and the functionality needed.

Get in contact to discuss your requirements.

How long does it take to build a website?

Every website project is custom built for each business, and the length of time to complete your project depends on your requirements. I will estimate the timescale in your initial proposal but these timescales are dependent on speedy responds to any queries or to agree mockups. 

As a rough guide:
– A simple brochure website with up to 8 pages takes about 3-4 weeks.
– A more complex website with 15 pages plus or an ecommerce shop with many detailed products may take 2 months plus. Such a site may require features such as slideshows, light boxes, multiple forms, downloadable documents etc..

Will I own the finished product?

Yes of course. All we ask is the right to use screenshots and a description of your site in our work portfolio.

What do I need to provide you with to get started?

I will guide you through the information that is needed for your particular project. But as a guide the following is needed for most projects:

Copy text. Words to describe your business, what you do, how you started etc..

Photos. Quality images of your product or service is the way to make your business standout. You can take good photos using a phone camera, or  professional photos if you prefer. Landscape photos are often more useful in website work.

Branding. Your logo, your colours and any branding/marketing assets you have such as brochures.

How soon can we get started?

As soon as you accept your website proposal and you made the 30% initial payment, I can schedule in the work.
For Website Designs there may be a lead in time, but I will have informed you of this in the initial quote. And during this time you can get all the necessary information together.

For Social Media Marketing & SEO services, these can start within a week or two, once I have all the necessary information.

If I ask for a quote, what happens next?

I have a process for our services, which I find works well.

First I need to find out more about you and your business, so I can better understand what you do and your requirements. The more I understand what your business offers, the better.

Then I research and plan your site. Research on your industry, best keywords, your competitors etc.. Then I start to plan the design of the website.

Next I design and build the site to include any features required starting with the front page design. I’ll send you the mockup of the front page for your comments and  make any changes.

Then I start on the inner pages including the necessary functionalities eg enquiry form, content management system, shopping cart, etc..

Then I’ll test the website thoroughly to ensure that it is error-free and ask you to look through the site.

Once you are happy with everything and the final payment made, the website ‘goes live’ online.

Do you outsource your work?

I do not outsource any of my development work to third parties.
I will be developing your site or working on your website.

I don't live near Bury St Edmunds, can I use your services?

Yes of course. I have clients local to Bury St Edmunds and further afield.

I am happy to talk to clients face-to-face, on the phone or by zoom if you prefer.

I need an eCommerce website, can you help?

Yes of course I can work with you on an eCommerce site.

I work with Woocommerce platform for online shops, to include integration with popular payment providers such as PayPal, Stripe etc..

When are payment due for work done?

Payment for new websites and redesigned websites are in 2 parts, 30% to secure your start date and the final payment before the site goes live.

Payments for other work will be advised at our first conversation.

If you need work done quickly, contact me about it.

I need a new Mobile Friendly Website

I can help if you need some work on your website. I can work on design and front-end development to sort out issues with your site or to improve it.

If you need work done quickly, contact me about it.

What is the process for website design?

Firstly, we arrange a convenient time to speak so that I can get to know what you want from a new website and to start to understand what your business and how it works. This stage is very important for us both to identify what we want to achieve from the site.

I will then send you a quote, a timescale for the build and times when payments are required. If this is acceptable, I will email you a contract to be signed before I proceed.

Then I will send you a questionnaire about you and your business and all your contact details.

I will send be in contact during the build to ask questions, show you mockup and make suggestions.

Please response promptly so as not to delay the the build and when your site go live.

Depending on the size of the website, aim to get your site live within one month. 

Your website will be live on the Internet, once the final payment has cleared.

LETS TALK

READY TO GET STARTED?

If you would like my help with your project, please contact me today so we can arrange an appointment.